Intake System Build

    Intake System Build for Allied Health Practices

    The system between someone inquiring and someone booking a first session. Most practices lose more clients here than anywhere else.

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    Therapy practice owner managing digital intake and booking workflows on a laptop

    Investment

    $750

    All prices in CAD. HST applied at checkout where applicable.

    Timeline

    2 weeks

    Intake Problems We Solve

    Inquiries that go cold because follow-up is manual and slow
    Forms that are too long, confusing, or break on mobile
    No clear path from inquiry to booked consultation
    High no-show rates for initial appointments
    Staff spending hours on back-and-forth scheduling
    Inconsistent client experience across team members
    Therapist welcoming a new client after a smooth intake and booking process

    What's Included

    • A response-time standard your team can hold in session
    • Templated replies for every stage: first inquiry, consult booked, no-show, post-consult follow-up, waitlist, gone quiet
    • Sequences automated inside your practice management software
    • A triage script for whoever answers the phone
    • A reactivation sequence for inquiries already sitting unanswered
    • Reporting on inquiry → consult → booked, as actual numbers
    • Training session with your intake person

    Inquiry-to-booked map

    We map every stage from first contact to first session and close the leaks.

    Templates & triage

    Scripts and templated replies your intake person can actually use in session.

    Automated sequences

    Follow-up, no-show, waitlist, and reactivation sequences inside your PMS.

    Reporting & training

    Inquiry → consult → booked numbers, plus a training session with your intake person.

    Full Deliverables List

    • A response-time standard your team can hold in session
    • Templated replies for every stage: first inquiry, consult booked, no-show, post-consult follow-up, waitlist, gone quiet
    • Sequences automated inside your practice management software
    • A triage script for whoever answers the phone
    • A reactivation sequence for inquiries already sitting unanswered
    • Reporting on inquiry → consult → booked, as actual numbers
    • Training session with your intake person

    What You Can Expect

    Higher Conversion

    More inquiries becoming booked clients through a streamlined process.

    Fewer No-Shows

    Automated reminders and clear expectations reduce missed appointments.

    Less Admin Time

    Automation handles follow-up so your team can focus on clients.

    Frequently Asked Questions

    Common questions about intake systems for therapy practices.

    Ready to Stop Losing Leads?

    Book a call to discuss your intake process and see how we can help.

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